Privacy Policy

Last updated: September 2026

Who We Are

GoDigital NE Ltd ("we", "us", "our") is a web design company registered in England and Wales under company number 13313142, based in North East England. Our website address is www.godigitalnortheast.com. We are the data controller for the personal data described below, and you can contact us at [email protected].

What Data We Collect

We may collect the following information when you use our website:

  • Contact form data: your name, email address, phone number (if provided), business name, and message content when you fill in our contact form.
  • Analytics data: information about how you use our website, including pages visited, time spent, approximate location and device type. This is collected via Google Analytics, and only if you accept analytics cookies.
  • Anti-spam data: when you submit the contact form, Google reCAPTCHA collects device and behaviour signals to score whether the submission is automated.
  • Cookie data: small text files stored on your device. See our Cookie Notice for full details.

How We Use Your Data

We use your personal data to:

  • Respond to your enquiries and provide quotes
  • Communicate with you about our services
  • Improve our website and services based on usage patterns
  • Comply with our legal obligations

Legal Basis for Processing

We process your data based on:

  • Consent: when you submit our contact form, you consent to us processing your data to respond to your enquiry. Analytics cookies are also set only with your consent, which you can withdraw at any time using the "Cookie settings" link in our footer.
  • Legitimate interests: we use spam filtering to protect our contact form from automated abuse.

How We Store Your Data

Your contact form submissions are delivered to us by email. We do not store your data in a separate database. We retain enquiry emails only for as long as necessary to respond to you and to keep a record of the work discussed, and we delete them when they are no longer needed.

Who We Share Your Data With

We do not sell your personal data. The following processors handle data on our behalf:

  • Microsoft Azure: hosts this website and the function that receives your contact form submission.
  • Cloudflare: serves this website and provides network security.
  • Brevo: delivers the enquiry email from the contact form to our inbox.
  • Google reCAPTCHA: scores contact form submissions to block automated spam. reCAPTCHA is only loaded once you interact with the form.
  • Google Analytics: website usage statistics, loaded only if you accept analytics cookies.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to our processing of your data
  • Request restriction of processing
  • Data portability

To exercise any of these rights, contact us at [email protected]. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

Cookies

For information about the cookies we use, please see our Cookie Notice.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this privacy policy or your data, contact us at:

See also our Terms & Conditions and Cookie Notice.